How to Answer Amazon's Behavioral Interview Questions (Guide)




Are you trying to crack the behavioural interview at Amazon?

Well, even for the experienced product managers or software engineers, behavioural interviews at Amazon are touted as notoriously tough. 


 Jeff Bezos [ Amazon Founder] believes in interviewing 50 people rather than hiring the wrong one.


Hence, the interview process at Amazon is surely a hard nut to crack! 


The infamous giant relies more on behavioural interviews unlike other FAANG companies like Facebook or Apple. 


Moreover, the amazon interview experience of candidates showed that you need to be fully prepared before appearing for the behavioural interviews at Amazon.  


In this blog we will talk about how to crack the behavioural interview at the world's most preferred customer-oriented company. 


Let’s get started! 



What are behavioural interviews?


Most of the FAANG companies focus on the behavioural interviews and Amazon is no exception to it! 


Behavioural interviews are generally centred round a candidate’s past experiences, qualification, resume and other hypothetical questions. These questions help the interviewer in gaining better clarity of a candidate and if it is culturally appropriate for the company or not. 


However, what makes Amazon's interviews different is the leadership principles. Interviewers too look for the qualities that are mentioned in the leadership principles. It may seem that these interviews may not require any prior preparation, it’s completely opposite. 


Behavioural interviews at Amazon are not only confined to certain questions as these are based to judge a candidate and his qualities. 



Amazon Leadership Principles 


When you are preparing for behavioural interviews at Amazon, you can’t escape Amazon leadership principles. The leadership principles of the company state how it does the business, leads and keeps customers as the centre of every decision. 


Based on these leadership principles, the questions are framed. Here, we are going to talk about certain leadership principles and what kind of questions are asked based on these principles and how to answer them. 



Customer Obsession 


This principle states that a leader always starts with a customer and focuses entirely on it. Their major focus is to earn a customer’s trust. As per the principle, you should always show empathy and understanding for your customer. 


Behavioural questions based on this principle are:


  • Describe a difficult interaction you had with your customers? 

  • Till date, who was your toughest customer?

  • When you work with a large number of customers, it’s difficult to prioritise all of them. How can you prioritise all your customers' needs?


To answer these kinds of questions, you have to keep all your customers in focus. You have to understand what would be the best course of action for your customers' needs. 



Ownership 


Leaders are regarded as owners. They work on the long-term goals rather than the short term goals. As per the Amazon interview experience of candidates, they think and act on behalf of the entire company. So whenever a question is asked, you should answer it from a company perspective. 


Ownership is the foundation of how employees operate. The culture shows that everyone cares and everyone is an owner. 


Example of Behavioral Questions on Ownership


  • Give at least two examples of when you did more than what was required?

  • Share a time when you exceeded your own expectations

  • Tell about the time when you had to work on project with some unclear responsibilities


Here, in these questions an interviewer wants to know if you are taking the initiative or responsibility or not. 



Learn and be curious 


This principle states that learning is a continuous process and leaders should always find ways to improve themselves. They should always look for new possibilities to act and explore. 


As amazon is continuously growing. Its growth encourages employees and leaders to upskill themselves. Customers want the best experience and to deliver it you need to be constantly learning so that you can equip yourself with the right knowledge. 


Examples of behavioural interview questions on this principle are:


  • What is the best thing you have learned that you are applying to your job?

  • Tell us about the most significant career failure and what you have learned from it

  • Tell us about the time where you have learned something and have applied that learning to accomplish your tasks 



Hire and develop best 


Leaders want to raise their performance bar with every promotion and hiring. They want to recognise exceptional talent with those who have the ability to keep them forward in life. 


Not just for Amazon interview but for other companies interview experience say; deutsche bank interview experience, this principle holds great importance. 


Leaders work hard to develop the best practice to hire the best talent and cultivate the practices that will keep them retained. 


Behavioural interview questions related to this principle:


  • Tell us about a time when you have helped someone in their career growth 

  • Tel us time when you have given a feedback to your peers

  • Tell us about a situation where you exceeded your comfort zone 


To answer these kinds of interview questions, you have to share your viewpoints and take cues from your personal experiences. Though these questions generally appear for senior level positions, you must demonstrate your ability to develop and retain your team. 



Insist on high standards 


Leaders are touted to show high standards. Leaders try to continuously raise the bar by driving the teams to continuously deliver high-quality performances. 


They ensure that the performances across all the channels should be of high quality. All the processes are aligned in a way to give the best possible results to the company.


Behavioural interview questions


  • Tell me about the time when you have showed high performance

  • How do you ensure your workplace safety?

  • Tell us about the time when you have not met your own expectations


Here the interviewer wants to know how you can achieve the best possible results. Therefore, demonstrate the right information to your interviewer. 



Wrapping Up 


To get the best Amazon interview experience for your behaviour interviews, follow these tips and tricks. 


Further, these tips would also be helpful for you to clear Deutsche interview experience!

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